What We Collect and Why It Matters
When you create an account, we collect the name, email address, date of birth and mobile number you provide. If you deposit using JazzCash, Easypaisa or Raast, we record the transaction reference and wallet identifier associated with that transfer — not your full wallet credentials. We
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use this data to verify your account, process withdrawals back to the same payment method, and detect unusual activity that could signal unauthorised access. Browsing data such as device type, operating system and session timestamps is logged automatically; we use it to keep the lobby stable
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across Android and iOS. We do not sell your personal data to third parties for marketing purposes. Retention periods vary by data category — account identity records are kept for as long as your account remains active and for a period after closure as required by
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applicable rules. Where our services are available, access depends on local law and eligible regions in Pakistan. If you want to know precisely what data we hold about you, the contact path is outlined in the support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.